gmp99 Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions shall apply unless the context requires otherwise:

• "gmp99", "Platform", "We", "Us", "Our" refers to gmp99.win and the entity operating the online gaming services accessible through that domain.
• "Player", "User", "You", "Your" refers to any individual who accesses, registers with, or uses gmp99 in any capacity.
• "Account" means the individual player account registered with gmp99 through which gaming services are accessed and funds are managed.
• "Services" means the entirety of gmp99's online gaming offerings, including sports betting, live casino, slots, crash games, lottery, and any other products available on the platform from time to time.
• "Funds" means real money deposited into a player's gmp99 account and any winnings credited thereto.
• "Bonus Funds" means promotional credits issued by gmp99 that are subject to wagering requirements before conversion to withdrawable funds.
• "KYC" means Know Your Customer — the identity verification process requiring documentary proof of identity and age as a condition precedent to processing withdrawals.

2. Acceptance of Terms

By registering an account with gmp99, accessing the platform, or placing any wager, you unconditionally accept these Terms & Conditions in their entirety. If you do not accept these Terms, you must immediately cease using gmp99 and close your account.

These Terms constitute the entire agreement between you and gmp99 with respect to your use of the Services and supersede all prior representations, understandings, or agreements, whether oral or written, relating to the subject matter hereof.

gmp99 reserves the right to enforce these Terms against any player at any time. Failure by gmp99 to enforce any particular provision of these Terms shall not constitute a waiver of that provision.

3. Eligibility

Access to and use of gmp99 Services is subject to the following eligibility requirements, all of which must be satisfied on a continuing basis:

• You must be aged 21 years or older at the time of registration and at all times during which you use the Services.
• You must be a natural person acting on your own behalf. Corporate entities and individuals acting as agents for third parties are not permitted to register accounts.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be a person who has previously been self-excluded from gmp99 or had their account suspended or permanently closed by gmp99 for breach of these Terms.
• It is your sole responsibility to ensure that online gaming is not prohibited in your jurisdiction. gmp99 does not warrant the legality of its Services in any particular jurisdiction and accepts no liability arising from your use of the platform in a restricted territory.

gmp99 reserves the right to request documentary evidence of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed to gmp99's reasonable satisfaction.

4. Account Registration

To access the full Services available through gmp99, you must register an account. The following conditions apply to account registration and maintenance:

• Each player may hold only one active account with gmp99. Registration of multiple accounts by the same individual, whether using the same or different personal details, is strictly prohibited.
• You must provide accurate, complete, and current information during registration. gmp99 is not responsible for consequences arising from inaccurate registration information provided by the player.
• You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. gmp99 will not be liable for any loss or damage resulting from unauthorised access to your account that arises from your failure to keep login credentials secure.
• You must notify gmp99 immediately if you become aware of or suspect any unauthorised use of your account.
• gmp99 reserves the right to refuse account registration or to close an existing account at its discretion, with or without providing reasons, subject to returning any undisputed real-money balance to the player via an appropriate payment method.

5. Deposits & Withdrawals

gmp99 supports nine Malaysian payment methods including Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and Hong Leong Connect. The following terms apply to financial transactions:

• Minimum deposit amount is RM30. Minimum withdrawal amount is RM50.
• All deposits and withdrawals must be made using payment methods registered in your own name. Third-party payments are not accepted and will be returned where identified.
• Withdrawals will only be processed after successful completion of KYC verification. gmp99 reserves the right to request additional documentation as part of the KYC process.
• gmp99 processes withdrawal requests same-day for fully verified accounts under standard operating conditions. Processing timelines may be extended where additional review is required or during periods of exceptional volume.
• gmp99 does not charge fees for standard deposits or withdrawals. Third-party payment provider fees, if any, are the responsibility of the player.
• gmp99 reserves the right to decline a withdrawal request where it has reasonable grounds to suspect fraudulent activity, bonus abuse, or breach of these Terms, pending investigation.

6. Bonuses & Promotions

gmp99 offers various bonuses and promotional offers to players from time to time. All such offers are governed by these Terms together with the specific terms and conditions applicable to each individual promotion. In the event of any conflict, the specific promotion terms shall prevail.

• Bonus Funds credited to your account must meet the applicable wagering requirement in full before they may be withdrawn as cash. The wagering requirement for each promotion is specified in the promotion terms.
• Bonus Funds are not transferable and have no cash value prior to satisfaction of the applicable wagering requirement.
• gmp99 reserves the right to withdraw any bonus offer at any time prior to its acceptance by the player and to amend the terms of ongoing promotions where required for operational, legal, or regulatory reasons.
• Any attempt to abuse the bonus system — including through multi-accounting, collusion, arbitrage, or any other form of dishonest play — will result in forfeiture of all associated Bonus Funds and may result in account closure.
• Bonuses are available to eligible players only. gmp99 may restrict bonus availability based on account history, player segment, or promotion-specific criteria.

7. Wagering Rules

Specific wagering rules apply to each game category available on gmp99 — sports betting, live casino, slots, crash, and lottery — and are documented within the respective product sections of the platform. The following general rules apply across all wagering activity:

• All bets placed are final once accepted by the gmp99 system. Bets cannot be cancelled or modified after acceptance, except where specific product rules permit cash-out or bet modification prior to settlement.
• gmp99 reserves the right to void bets that have been placed at erroneous odds or prices resulting from technical errors, data feed failures, or human error, and to correct settlement outcomes accordingly.
• In the event of a dispute regarding bet settlement, the gmp99 records of accepted bets and settlement data shall be the definitive reference. Players wishing to dispute a settlement outcome must contact gmp99 support within 14 days of the relevant event.
• Any player found to have engaged in match fixing, collusion, or the exploitation of pricing errors to obtain an unfair advantage will have their account suspended and all associated winnings forfeited pending investigation.

8. Prohibited Conduct

The following conduct is expressly prohibited on the gmp99 platform and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of funds:

• Registering more than one account with gmp99.
• Providing false, misleading, or incomplete registration information.
• Using the platform for any unlawful purpose, including but not limited to money laundering, fraud, or the facilitation of illegal financial transactions.
• Using automated software, bots, scripts, or any other artificial means to interact with gmp99 services in a manner not sanctioned by gmp99.
• Exploiting software bugs, technical errors, or pricing inefficiencies to obtain an unfair advantage.
• Engaging in collusion with other players or with any third party to the detriment of the integrity of gmp99's gaming offerings.
• Attempting to access any part of the gmp99 platform through unauthorised means or interfering with the platform's technical infrastructure in any way.
• Allowing any person under the age of 21 to access your account or use your credentials to access gmp99 services.

9. Intellectual Property

All content available on the gmp99 platform, including but not limited to software, text, graphics, logos, game interfaces, audio, video, and data compilations, is the proprietary property of gmp99 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use gmp99 Services for their personal, non-commercial entertainment purposes only. This licence does not extend to reproduction, redistribution, modification, reverse engineering, or commercial exploitation of any gmp99 content without the prior written consent of gmp99.

10. Privacy & Data

gmp99 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions by reference. By registering with gmp99, you consent to the collection, use, storage, and processing of your personal data as described in the Privacy Policy.

gmp99 employs industry-standard technical and organisational security measures to protect player data, including 256-bit SSL encryption for all data transmitted to and from the platform. gmp99 does not sell personal data to third parties for marketing purposes.

11. Responsible Gaming

gmp99 is committed to promoting responsible gaming and preventing harm associated with problem gambling. The platform provides the following responsible gaming tools, accessible from within your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Loss Limits: Set thresholds above which further wagers will be declined for a defined period.
• Session Limits: Restrict the duration of individual gaming sessions.
• Cool-Off Periods: Temporarily suspend your account for a defined period of between 24 hours and 30 days.
• Self-Exclusion: Permanently close your account and prevent re-registration for a defined minimum period.

gmp99 strictly enforces its 21+ age policy. If gmp99 has reasonable grounds to believe that a player is under the age of 21, the account will be suspended and all funds held pending age verification. Any winnings accumulated during a period of underage usage will be forfeited.

For more information on responsible gaming tools and external support resources, please visit our Responsible Gaming page.

12. Limitation of Liability

To the maximum extent permitted by applicable law, gmp99 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of winnings or anticipated winnings resulting from technical errors, platform downtime, or force majeure events.
• Losses arising from unauthorised access to your account where such access results from your failure to maintain the security of your login credentials.
• Any interruption, suspension, or termination of Services, whether planned or unplanned.
• Any third-party payment processing delays or errors outside gmp99's direct control.

Nothing in these Terms shall limit or exclude gmp99's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

13. Amendments to These Terms

gmp99 reserves the right to revise, amend, or replace these Terms & Conditions at any time. Where amendments are material, gmp99 will endeavour to provide reasonable prior notice by posting a notice on the platform or by direct communication to registered players. Your continued use of gmp99 after any amendments come into effect constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using gmp99 and may close your account in accordance with Section 4.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable international gaming authority standards and the laws of the jurisdiction in which gmp99 is registered and regulated. Any dispute arising out of or in connection with these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts of the relevant jurisdiction.

Players acknowledge that online gaming regulations vary by jurisdiction and that it is their sole responsibility to comply with the laws applicable to them in their country or region of residence.

15. Contact Information

For questions, concerns, or formal notices regarding these Terms & Conditions, players may contact the gmp99 support team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 through the gmp99 platform dashboard after login

gmp99 aims to respond to all formal written enquiries within five (5) business days of receipt.